Health & Safety

International students entering the Czech Republic must obtain health insurance to cover their stay.

VZP insurance company provides foreigners with comprehensive health insurance. It can be arranged online on the VZP website. After entering the Czech Republic, students are recommended to visit the Olomouc PVZP sales point to pick up the printed insurance card.

Once you have obtained Czech medical insurance, you will receive a unique insurance number that can be used to access medical services throughout the country. You must know and have this number with you at all times in case you need to visit a doctor. This number entitles you to the same level of healthcare coverage as Czech citizens

In case of medical emergencies, call:

• 155 (life emergency)
• 112 (SOS Emergency call)
• 585 228 811 (DELTA – private ambulance service)

Palacký University provides a diverse range of medical services that cater to various healthcare needs. These services are linked through contracts with the university to simplify and enhance healthcare accessibility for students.

If you need to receive medical treatment, make sure to always take with you:

• Your passport
• Insurance card or the confirmation of Czech health insurance (with the number of the insurance contract)
• Cash (at the city hospital FNOL, you must pay the fee of 90,- CZK)

If you require emergency medical care, visit the Olomouc University Hospital – I.P. Pavlova 6, Olomouc.

Please note that every patient must pay a 90 CZK fee there. It is important to take health insurance with you!

Visit the emergency ward only if the GP office is closed or you require immediate medical care due to an injury. In all other cases, make an appointment with the appropriate medical office listed below.

Please check the Welcome Office UP website for up-to-date information.

Address:

Olomouc Military Hospital, Sušilovo náměstí 5, https://www.vnol.cz/index.php/cs/
Poliklinika Health Centre - Tř. Svobody 32, Olomouc, https://www.poliklinikaolomouc.cz/
J. L. Fisher Student Dormitory – Šmeralova 10, Olomouc

Study abroad is often described as an unforgettable and entirely positive experience.A little known fact, however, is that it is also a time of major changes and a lot of stress. At some point of your stay, you may feel down, lonely, anxious, homesick, lost in your new environment, etc. If Skyping with your family back home or hanging out with new friends does not help and you have been feeling out of place for a longer period of time, do not be afraid to ask for professional help.

Students are able to utilise the services of psychologists, who cooperate with our Faculty:

There are a number of pharmacies in the centre of Olomouc. While basic medicine and vitamins or tea are available over counter, for more specialized medicine you will always need to have a prescription. If you need special medication, either bring enough for the entire duration of your stay or note down the chemical composition of the drug as the commercial names of medicine vary depending on the country. A good idea is to bring along an empty container when you go see the Czech doctor. It will help them to find a substitute.

Non-stop emergency pharmacy. It is situated in the entrance hall of the surgical complex building A (MAP) in the middle of the University hospital complex. It is located close to the emergency reception and the emergency medical service for adults. The non-stop pharmacy does not charge any emergency fees.